Shipping & Returns Policy

Shipping Policy

Shipping Time
  • In-stock spare parts & tools: 3–7 business days

  • Machines: 7–14 business days (may vary based on size)

  • Custom orders may take longer.

Shipping Charges

Shipping charges are calculated based on weight, size, and destination.

Order Tracking

Customers will receive tracking details once the order is dispatched.

 


Returns Policy

Eligible Returns

Returns are accepted under the following conditions:

  • The item is defective or damaged upon arrival

  • Wrong product delivered

  • The item is unused, uninstalled, and in original packaging

Non-Returnable Items
  • Installed or used machines/parts

  • Custom-made parts

  • Electrical and electronic components

  • Items damaged by the customer

Return Window

You must request a return within 7 days of receiving the product.

Refund Process

Refunds are issued after inspection of the returned item.
Refund method will match the original payment method.

Return Shipping

Customer is responsible for return shipping unless the error is ours.